Terms and Conditions

Terms of use

This web site is owned and operated by The Beautiful Birdhouse Co. and is made available to you on the following terms and conditions. By using the site and the services available on it you are deemed to accept these terms and conditions and any additional terms and conditions which expressly apply to services and information provided by third parties.


Please see our cookie policy page here

Service availability

We try to ensure continuous availability of the site and all the services available on it but accept no responsibility for the consequences of interruptions or delays, however caused. We may, additionally, alter the design and specification of the site at any time.

Links to external websites

Occasionally we will provide a link to an external or third party website. The Beautiful Birdhouse Co. is not responsible for any information on these websites, and you therefore indemnify The Beautiful Birdhouse Co. from any liability resulting from your use of these websites.

Limitation of liability

Our liability, and the liability of our third party suppliers, for any loss or damage suffered by you as the result of your use of this site is limited to your actual direct damages and, except in the case of fraud, excludes any loss of future earnings, profit or prospects or any consequential or speculative loss. As required by law, this exclusion does not extend to death or personal injury caused by our negligence.

Data protection, GDPR and Privacy Policy

The Beautiful Birdhouse Co. online service is committed to protecting the privacy of our users. We want to provide a safe and secure user experience. We will ensure that the information you submit to us via our website at https://www.thebeautifulbirdhouseco.com remains private, and is only used for the purposes set out in this policy.

The information you provide

To be able to fulfil our contract obligations with you, we have to collect certain types of information to allow us to communicate with you. This essential contact information is obtained by your consent and stored securely for the purposes of carrying out our contract with you. Under the GDPR the processing of personal data is only permitted if it is done "lawfully, fairly and in a transparent manner".

Your right to erasure under the GDPR

The GDPR outlines the data subject's right to erasure, also known as the right to be forgotten. It gives each data subject the right to request that a controller erase the subject's personal data. It also requires the controller to comply with any such request "without undue delay" as long as one of six specific legal grounds applies. On top of this, it states that in cases where the controller has made personal data public, the controller must reach out to any other controller who is processing the data and inform them about the request for erasure so that the appropriate steps can be taken. Finally, the article lays out several exceptions where the right to erasure does not apply. These include instances when processing of data is necessary for "exercising the right of freedom of expression and information," for "compliance with a legal obligation," or for "the establishment, exercise or defence of legal claims." At The Beautiful Birdhouse Co., we are committed to fully complying with the rules under the GDPR and will action any requests without undue delay.

You have the right to complain to supervisory authorities, such as the ICO in the UK if you consider we have used your data but not obtained consent.

You have the right to withdraw your consent to processing of your personal data.

The Beautiful Birdhouse Co. do not share or give your data to any third parties without your consent. You will have given explicit consent for us to use and store this data. We do no share your data for marketing purposes of any kind.

You can access your personal data and rectify or erase it (the 'right to be forgotten') by contacting us here.

As a customer of The Beautiful Birdhouse Co. we will hold your data for as long as you have an active contract with us or you require services from us. Upon there being no further need for our services in the future, we will erase your data within a period of a month from this date.

You can contact The Beautiful Birdhouse Co. Data Protection Officer by clicking here.

The information we collect and how we use it

The personal details you submit via our shop pages during the purchase process or the contact page, are held and used by us for the purpose of fulfilling your order or answering your enquiry. We need these details to be able to process a reply. We also store personal details in our customer database, which is kept confidential from any other customers. These details are used for the purposes of contacting you, carrying out any contract with you and for the functionality within this website. We do not disclose this data to any other person outside The Beautiful Birdhouse Co. or any other company.

Changes to our privacy policy

This privacy policy may be changed by The Beautiful Birdhouse Co. at any time. If we change our privacy policy in the future, we will set out those changes here, so that you will always know what personal information we gather, the purposes we might use it for and to whom we might disclose it.

Access to your personal data

You can contact us to at any time to view the information supplied by you that we hold. You can request that we edit this information at any time you wish. You have the right to request erasure of your information under the GDPR. You can contact us about your personal data by clicking here.

Governing law

These terms and conditions shall be interpreted in accordance with English law and all disputes shall be decided by the English courts